Eli Lilly
Alfanet
Medical Network 
St.Gallen
Network Interviews
 
 
Alfanet.ch

"metalayer requests a minimum of computer skills, not every doctor has today. However, once doctors understand the basic functions, metalayer offers huge possibilities for communication, know-how exchange, learning from each other and building new cooperative models of patient care. I have never seen another platform offering such a variety of communication and collaboration tools."

Dr. Andreas Weber

ABOUT ALFANET

Alfanet connects local groups of physicians and innovative practitioners to form a national networked organization. Most members are the pioneers of Swiss Managed Care scene and are organized in local groups of physicians and quality circles.

The alfanet organization uses the Internet platform (alfanet.ch) as the basic communication and collaboration platform. The know-how and experience of the different groups are exchanged, common work is coordinated, and critical information distributed and discussed in real time

THE CHALLENGE

In the next few years networking in the health sector will gain more and more importance. There is a high demand for a cooperation of doctors, which is based on compatible treatment, careful processes, and a collaboration culture common to outside mediators too.

The expectations of outstanding services, like round-the-clock support and care, educational course offerings for different diseases, telephone hotline as well as the communication service and care quality are beyond the possibilities of one single practice. Similar to hotels, hair salons and fitness centers, a networked cooperation increases the market presence and distributes and shares the high costs of brand building.

As a result of the ongoing discussions of new forms and possibilities of treatment and of collaborative disease management, there is an increasing demand for multidisciplinary and versatile care-teams with a good organization structure. Efficient knowledge exchange and collective learning abilities is key for the success of a networked care organization.

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ALFANET.CH - THE COLLABORATIVE WORKPLACE

In January 2002, physicians throughout Switzerland decided to start a networked organization and collaborate under the name of alfanet. The aim is to develop a "care management" model in which the patient would be integrated as an active partner. For this, a frequent and intensive information exchange is indispensable.

With metalayer alfanet became a complete internet based communication platform. Alfanet doctors are present in different discussion forums and solve problems from their daily practice. They have access to answers from other colleagues, medical experts and international literature searches.

In a special forum, alfanet members are able to anonymously upload "critical incidents" and get valuable insights and comments from their colleagues. The analysis and discussion of the mistakes is an extremely important instrument for a constant improvement of the treatment quality.

"Fallvignetten" - a case study with a questionnaire, further enhances collective learning. All alfanet members answer the different questions in a web-form. After submitting the forms, the participant sees his/her answers and those of all other colleagues. The answers that don’t match are discussed in local quality circles as well as on the internet and compared with international guidelines. As a result, common treatment standards evolve.

The internet platform also serves as a common workplace for patient data development as well as for the networked organization. Online meetings can be held and supported with online presentations. The moderator can change the slides and move a cursor [pointer] on the screen.

OUTLOOK

"The internet based networking of distributed physicians is a very promising innovation and the basis for the necessary re-organization of the Swiss health industry".

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